Privacy Policy

This privacy policy explains how Ashfella Tree Surgery uses personal information provided through this website, by email, by phone or in connection with enquiries and bookings.

Information we collect

We may collect your name, phone number, email address, address or location, job details, photos you send us and any other information you provide when requesting a quote or arranging work.

How we use your information

We use this information to respond to enquiries, provide quotes, arrange and carry out work, keep basic business records and communicate with you about the services you have requested.

Sharing your information

We do not sell your personal information. We may share information where necessary with trusted service providers, insurers, professional advisers or where required by law.

How long we keep your information

We keep enquiry and customer information only for as long as reasonably necessary for business, accounting, insurance or legal purposes.

Your rights

You can ask to see, correct or delete personal information we hold about you, subject to any legal or business record-keeping requirements.

Cookies

This website does not currently use non-essential tracking cookies. If analytics or advertising tools are added in future, this policy will be updated.

Contact

To contact Ashfella Tree Surgery about privacy, email office@ashfella.co.uk or call 07874 000287.